Conditions of Use

Please take a moment to review our Terms before ordering.

Delivery Please see Shipping and Returns for shipping rates. Delivery by post will be by First Class, or Royal Mail Parcel Post, depending on weight. Export orders will be despatched by Airmail.

We will do our best to meet delivery requirements, but we will not be liable for failure to do so. Any time or date quoted for delivery by the seller is intended only as an estimate. The seller shall not be liable for any loss or damage whatsoever for failure to deliver within such time.
All items listed are subject to availability from manufacturers.

Guarantee All items supplied by us are guaranteed for one year from date of purchase. We will gladly replace or repair any faulty item, returned within the guarantee period, provided the defect is the result of normal and proper use. Returned goods MUST be accompanied by the original sales receipt.

Customer Service Contact Information

A contact form will be found under Contact Us in the Main Menu.

Postal Address:
Trax Controls,
112 Sprowston Road,
Norwich,
Norfolk,
NR3 4QH
UK

Callers by appointment only please.

Tel. (+44) 01603 610956 between 9 am and 4 pm, weekdays (answering machine available after these hours).

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